Legal
Refund Policy
Last updated: November 2026
Eligibility for Refunds
Refunds are issued if we are unable to deliver the agreed service. Refund eligibility is determined on a case-by-case basis.
Non-Refundable Cases
Services that have been successfully delivered are non-refundable. If you provided incorrect information that prevented delivery, a refund may not apply.
How to Request a Refund
Contact our support team on Telegram or WhatsApp within 48 hours of the agreed delivery date with your order details and reason for the request.
Refund Processing
Approved refunds are processed within 3–7 business days via the original payment method.